User Guide banner
Tour imageCARBODIRECT wants you to be satisfied with your shopping experience. We take pride in the quality of our products and our world-class customer service. To ensure you understand how to use CARBODIRECT, please read the information below. To learn more about CARBODIRECT and its features, click the button on the right to watch a brief introductory video.


Account setup and management  

Tax exemption setup  

Wholesale pricing setup  

Payment and billing  

Managing orders  

Returns, refunds and exchanges  

Warranty information  

Product information  

Shipping and pickup preferences  

Customer support  



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